Privacy policy

Effective Date: September 23, 2025

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Information we collect

We may collect the following categories of information:

1. Account Information: Name, email, phone number, password, and profile details.
2. Team and Player Data: Rosters, positions, training attendance, performance statistics, and feedback shared within the Services.
3. Media and Content: Photos, videos, messages, or other content you upload or share.
4. Payment Information: Subscription and billing details processed by our third-party payment providers.
5. Device and Usage Data: Device identifiers, log data, cookies, and usage analytics.
6. Children’s Information: For users under 13, limited personal information may be collected with verifiable parental consent, consistent with COPPA.

How we use your information

We use your information for purposes including:

• To provide, operate, and improve the Services.
  
• To facilitate communication between coaches, players, and teams.
  
• To personalize and enhance user experience.
  
• To process subscriptions and payments.
  
• To enforce our Terms of Service and prevent misuse.
  
• To comply with legal obligations

How we share your information

We may share information:

• With Team Members and Coaches: Roster, performance, and communication data is visible within your team environment.
  
• With Service Providers: For hosting, payment processing, analytics, messaging, and customer support.
  
• With Integrations: If you connect PlayerUp to third-party services (e.g., team management platforms), information will be shared in accordance with your settings.
  
• For Legal Reasons: If required by law, legal process, or to protect rights and safety.
  
• In Business Transfers: If PlayerUp undergoes a merger, acquisition, or asset sale.
  

We do not sell personal information.

Children’s Privacy

1. Parental Consent. PlayerUp complies with the Children’s Online Privacy Protection Act (COPPA). Accounts for users under 13 require verifiable parental or guardian consent.
2. Parental Rights. Parents may review, update, or delete their child’s information at any time by contacting us.
3. Restrictions. PlayerUp does not knowingly collect personal information from children under 13 without consent.

Your rights and choices

Depending on your location, you may have the right to:

• Access, update, or delete your information.
  
• Opt out of marketing communications.
  
• Restrict or object to certain processing.
  
• Request data portability.

California residents have additional rights under the California Consumer Privacy Act (CCPA). EU/EEA users have rights under the General Data Protection Regulation (GDPR).

To exercise these rights, please contact us at support@playerup.co.

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Data security

We use reasonable technical and organizational safeguards to protect your information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

International users

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. and other jurisdictions. By using the Services, you consent to such transfers.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as appropriate. Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact us

If you have questions or requests regarding this Privacy Policy, please contact us at:‍

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PlayerUp Inc.
5283 Harbord Dr, Oakland, CA 94618
support@playerup.co